The Admin Guide explains how the CRM system can be configured and managed by users with administrative privileges. A CRM system administrator needs to be capable to configure the CRM according to the intended purpose and the company's business processes. Any skilled CRM administrator knows that understanding how things work is as important as knowing how things are done. Therefore, the following sections describe not only the CRM functions but also the basics of role-based security and other business-related issues an administrator should consider.
The Admin Guide will make a quick review of the system sections related to advanced administration operations. Some points have already been explained in the User Guide, but we introduce them again in this guide for reasons that all these points are gathered in the same section.
This guide will teach you how to configure and adapt the application to the needs of the users.
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